Customer Service Project Coordinator

  • Sprzedaż
  • Warszawa, Mazowieckie
  • DB Schenker
At DB Schenker you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move!

Are you …

  • experienced logistics professional?
  • innovations & technology enthusiast?
  • capable and willing to provide best-in-class customer service experience?

If so, boost your career and become a part of our growth – join the exceptional team dedicated to reinforce the business of our customer, a world famous technology provider.

In this function You will be in charge of:

  • Logistics service project coordination
  • Ensuring best-in-class quality of warehousing service for a customer representing innovative technology business
  • Stock control
  • Reporting of operational and performance indicators of the project
  • Daily communication with customer
  • Care for Health & Safety standards in the warehouse
  • Participation in creating operational process standards
  • Defining, managing and optimizing processes in line with the idea of continuous improvement
  • Cooperation with service subcontractors.
Candidate’s profile:

  • Previous customer service experiences
  • Project management / team management experiences highly appreciated
  • Wide practical knowledge of warehousing processes
  • High performance and constant improvement mindset
  • Extraordinary communication skills in both Polish and English (min. B2/C1 level)
  • Professional and responsible approach towards customer service
  • Great orientation on details
  • Process thinking focus
  • Great work ethic
  • Technology-savvy (for example: knows various WMS systems, quickly learns new IT solutions, interested in technology)
  • Positive attitude and willingness to constantly develop your skills
  • Forklift operator license (II WJO category) – as an advantage.
In return for your engagement, we offer you:

  • An opportunity to take part in unique start-up logistics project
  • Joining the global logistics network that consists of 130 countries
  • Working closely with international network of experts in logistics and innovative technologies field
  • Being a part of an organization driven by values and constant improvement.

Working conditions:

  • Competitive salary
  • Motivating bonus system
  • Labor law contract with DB Schenker
  • Workplace location: Janki near Warsaw, Grochowska str. Warsaw, Al.Jerozolimskie str. (Salomea district)

Please note you will be expected to take part in 1-month training abroad – expected date 02.2020 (DB Schenker fully covers the costs of the training, travel and accommodation; you’ll be rewarded for the training period as well).

Development opportunities:

  • Education cofinancing programme – after your first year of employement
  • An opportunity to join our mentoring programme
  • E-learning system with a library of various trainings
  • Internal recruitment opportunities – each year DB Schenker support employees in gaining new experiences throughout vertical as well as lateral moves within the organization, both in local and regional (European) structures.